Terms of Service

These Terms of Service ("Terms") govern access to and use of the websites, apps, APIs, and related services (collectively, the "Service") offered by Relentle ("we", "us", "our"). By creating an account, accessing the Service, or participating in opportunities or tasks, you agree to these Terms and our Acceptable Use Policy and Privacy Policy (incorporated by reference).

1. Eligibility and authority

You must be at least the age of majority in your jurisdiction (and in any event at least 18) to use the Service. If you use the Service on behalf of an organization, you represent that you have authority to bind that organization.

2. The Service

Relentle is a digital platform that connects participants with promotional tasks and opportunities (for example referral-based signups) sponsored by brands or operators. Opportunity rules, budgets, eligibility, and payout mechanics are defined per opportunity and task. We may modify, suspend, or discontinue features; where material, we will provide reasonable notice when practicable.

3. Accounts and security

• You must provide accurate registration information and keep it current.
• You are responsible for safeguarding credentials and devices used to access your account.
• You must notify us promptly at [email protected] of any unauthorized access or security incident.

4. Earnings, wallet, and payouts

Earnings are not guaranteed. Any displayed earning is conditional and only becomes eligible for payout after successful validation, fraud screening, policy compliance checks, and final approval under these Terms. We may determine, in our sole discretion, whether an action, submission, referral, or conversion qualifies for credit or payout.

The wallet is a bookkeeping feature of the Service, not a bank account, deposit account, stored-value account, or payment instrument. Wallet balances do not accrue interest, are not insured, and are not guaranteed to be withdrawable until moved to an available state and approved for payout. Earnings may appear in pending, available, or held states according to opportunity and task rules.

Payouts may be processed manually or through third-party payment providers. Payout timing is not guaranteed and may be delayed for reviews, operational constraints, payment partner outages, compliance checks, fraud investigations, security incidents, or force majeure. You are solely responsible for taxes, withholdings, and reporting obligations arising from your use of the Service. We may withhold, reverse, offset, or adjust amounts where required by law, to correct errors, or to address fraud, abuse, chargebacks, invalid traffic, or policy violations.

5. Opportunity and task rules

Each task or opportunity may impose additional requirements (for example proof of referral, prohibited traffic sources, geographic limits, attribution windows, or brand safety restrictions). Your participation constitutes acceptance of those rules. We and designated reviewers may approve, reject, adjust, or invalidate submissions, conversions, and related earnings in our sole discretion, including where quality, authenticity, eligibility, or compliance is unclear or disputed.

You are solely responsible for all claims, statements, representations, and promotional content you create or distribute in connection with opportunities and tasks. You must not make deceptive, unlawful, or unsubstantiated claims about any brand, product, or service. We do not endorse user-generated promotional content and are not responsible for user statements made to third parties.

6. Prohibited conduct

You must comply with our Acceptable Use Policy. Without limitation, you may not use the Service to violate law, infringe rights, manipulate attribution or payouts, operate multiple accounts to evade limits, deploy bots or click farms, harass others, or distribute malware. We may investigate suspected abuse and, in our sole discretion and without prior notice where appropriate, limit account functionality, block participation, suspend or terminate access, hold payouts, reverse credits, cancel referrals, or require additional verification.

7. Relationship of the parties

Your use of the Service does not create any employment, agency, partnership, joint venture, or franchise relationship between you and Relentle. You participate as an independent user of the platform, and no provision of these Terms is intended to create wage obligations, employee benefits, or employer responsibilities.

8. Intellectual property

We and our licensors retain all rights in the Service, branding, and software. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access the Service for personal, non-commercial use unless otherwise agreed in writing.

9. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, TO THE MAXIMUM EXTENT PERMITTED BY LAW.

10. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL OUR AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE EXCEED ONE HUNDRED U.S. DOLLARS (USD $100) (OR THE LOCAL CURRENCY EQUIVALENT WE REASONABLY DESIGNATE IN-PRODUCT). WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR LOST PROFITS, EVEN IF ADVISED OF THE POSSIBILITY. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS; IN THOSE CASES OUR LIABILITY IS LIMITED TO THE FULLEST EXTENT PERMITTED.

11. Indemnity

You will defend, indemnify, and hold harmless Relentle and its affiliates, officers, directors, employees, and agents from claims, damages, losses, and expenses (including reasonable attorneys' fees) arising from your use of the Service, your content or submissions, or your breach of these Terms or applicable law.

12. Suspension and termination

We may suspend or terminate access to the Service for conduct that violates these Terms, creates risk, or is required by law. You may stop using the Service at any time. Provisions that by their nature should survive (including intellectual property, disclaimers, limitations, indemnity, and governing law) will survive termination.

13. Changes to these Terms

We may update these Terms from time to time. We will post the revised version and update the "Last updated" date. If changes are material, we will provide additional notice as required by law or as we reasonably deem appropriate (for example email or in-product notice). Continued use after the effective date constitutes acceptance unless prohibited by law.

14. Governing law and disputes

These Terms are governed by the laws of the Federal Republic of Nigeria, without regard to conflict-of-law rules. You agree that the courts located in Lagos State, Nigeria have exclusive jurisdiction over disputes arising out of or relating to these Terms or the Service, subject to any non-waivable rights you may have under applicable consumer protection law in your home jurisdiction.

If you access the Service from outside Nigeria, you are responsible for compliance with local laws. Nothing in these Terms limits any non-waivable statutory rights.

15. Contact

General questions: use the support form or email [email protected]. Privacy requests: [email protected].