Privacy Policy

This Privacy Policy describes how Relentle ("we", "us") collects, uses, discloses, and protects personal data when you use the Relentle websites, applications, and related services (the "Service"). By using the Service, you acknowledge this Policy. If you do not agree, do not use the Service.

1. Data controller

The controller responsible for personal data processed through the Service is Relentle. Contact for privacy inquiries: [email protected].

2. Data we collect

2.1 You provide

• Account and profile data (for example email address; optional phone number if offered).
• Communications you send us (support requests, dispute information).
• Task submissions and proofs (for example screenshots, links, or files you upload).

2.2 Automatically collected

• Authentication and session data (for example HTTP-only session cookies or similar tokens).
• Security and abuse-prevention signals (for example Cloudflare Turnstile verification results on sign-up, rate-limit metadata, and basic request logs).
• Referral and analytics metadata where enabled (for example hashed or truncated IP address and user-agent for referral links to reduce abuse).
• Diagnostic and error data if you enable or we configure observability tools (for example Sentry crash reports may include device, app version, and stack traces).

2.3 From others

• Referral attribution when someone uses your referral link and completes flows we measure.
• Payment or identity information from payment partners if and when you use payouts.

3. Purposes and legal bases (GDPR-style)

Where the EU/UK General Data Protection Regulation or similar laws apply, we rely on one or more of the following legal bases: performance of a contract (providing the Service); legitimate interests (security, fraud prevention, product improvement, analytics balanced against your rights); consent (where required, for example non-essential cookies or marketing); legal obligation (tax, law enforcement requests subject to validation).

Certain data processing is necessary to operate the Service and core earning functions, including account security, referral attribution, fraud prevention, verification, and payout integrity. If you request deletion of, object to, or disable processing of data that is required for these core functions, we may be unable to provide some or all Service features (including participation, attribution, wallet updates, and payouts), and we may deny or terminate access as permitted by law.

4. How we use data

• Create and secure accounts; deliver OTP and transactional messages.
• Operate tasks, opportunities, wallets, withdrawals, and audit trails.
• Attribute referral activity and related earnings, including linkage of referral events across IP, device, browser/session, account, and anti-abuse signals where necessary to prevent invalid or duplicate attribution.
• Detect, investigate, and prevent fraud, abuse, and security incidents.
• Comply with law and enforce our Terms and Acceptable Use Policy.
• Improve reliability and performance of the Service.

5. Cookies and similar technologies

We use cookies and similar technologies (for example local storage, server-side session identifiers, and security tokens) for authentication/session continuity, referral attribution, fraud and abuse prevention, analytics, and Service reliability. Some cookies are essential for the Service to function and cannot be disabled without affecting core features. For additional details, see our Cookie Policy.

6. Sharing and subprocessors

We use service providers who process data on our instructions (subprocessors), such as cloud hosting and databases, transactional email delivery, bot mitigation, error reporting, and object storage for uploads. We may disclose information if required by law, to protect rights and safety, or as part of a merger or acquisition subject to appropriate safeguards.

Current examples include cloud infrastructure providers, email delivery providers, bot and abuse mitigation providers, analytics/observability providers, and payment or identity verification partners where payouts require them. Provider names may change over time as we update infrastructure and vendors.

7. International transfers

Your data may be processed in countries other than your own. Where required, we implement appropriate safeguards (for example standard contractual clauses) for transfers from the EEA, UK, or Switzerland.

8. Retention

We retain personal data for as long as your account is active and as needed to provide the Service, comply with law, resolve disputes, and enforce agreements. Security and abuse logs may be retained for a limited additional period. OTP challenge records are short-lived by design.

9. Security

We implement administrative, technical, and organizational measures designed to protect personal data. No method of transmission or storage is completely secure; we encourage strong passwords (where applicable), device security, and prompt reporting of incidents.

10. Your rights

Depending on your location, you may have rights to access, rectify, erase, restrict, or object to certain processing, to data portability, and to withdraw consent where processing is consent-based. You may lodge a complaint with a supervisory authority. To exercise rights, contact [email protected]. We may need to verify your identity before responding.

Your rights are subject to legal exceptions and our legitimate need to maintain data required to provide, secure, and enforce the Service (including fraud prevention, accounting, legal compliance, dispute handling, and payout integrity). Deleting or restricting required data may result in reduced functionality, loss of eligibility, account suspension, or account closure where appropriate.

11. Payments and identity verification

To enable or continue payouts, we or our payment partners may require identity verification, account verification, sanctions screening, fraud checks, and related compliance steps. If you do not complete required verification, payouts may be delayed, limited, or denied.

Payment and verification partners process data under their own privacy terms and compliance obligations in addition to this Policy. We are not responsible for independent processing by those partners beyond our contractual and legal obligations.

12. Anonymity and visibility limits

The Service is not designed to provide anonymity. Referral activity, account behavior, device/session signals, and related security telemetry may be linked for attribution, abuse prevention, audit, and enforcement. Do not assume referral activity or account activity is anonymous or private from our review systems.

13. Children

The Service is not directed to children under the age of majority. We do not knowingly collect personal data from children. If you believe we have, contact us and we will take appropriate steps to delete it.

14. U.S. state privacy notices

If you are a resident of U.S. states with comprehensive privacy laws, you may have additional rights (for example to know, delete, or opt out of certain sales/sharing). We do not "sell" personal information in the traditional sense; we may use advertising or analytics technologies as described in our Cookie Policy. Submit requests via the contact above; we will not discriminate for exercising rights.

15. Changes to this Policy

We may update this Policy from time to time. We will revise the "Last updated" date and provide additional notice where required.